VOYA FINANCIAL ADVISORS, INC.
About VOYA FINANCIAL ADVISORS, INC.
VOYA FINANCIAL ADVISORS, INC. is listed in our database based on their SEC registration. They are not a fiduciary, meaning they aren't legally required to act in your best interest. This doesn't make them dishonest, but it means they may recommend products that earn them commissions.
VOYA FINANCIAL ADVISORS, INC. has 5 complaints on file (0.78 per 100 clients). This is above the industry average of ~0.15 per 100 clients — a yellow flag worth discussing with them directly. They earn commissions on product sales, creating a potential conflict of interest — always ask what they make from any recommendation.
One thing to watch: they're affiliated with a broker-dealer, which means they can earn commissions beyond their stated fees. Ask them to disclose all compensation in writing. Bottom line: VOYA FINANCIAL ADVISORS, INC. is reasonable to consider, but do your due diligence — ask about fees, read their Form ADV brochure, and get any recommendations in writing.
Questions to Ask Before Hiring VOYA FINANCIAL ADVISORS, INC.
“What is your all-in fee, including fund expenses?”
Their disclosed model is commission. Ask for the total cost including underlying fund fees, trading costs, and any platform charges.
“Are you a fiduciary at all times — not just sometimes?”
VOYA FINANCIAL ADVISORS, INC. is not registered as a fiduciary. This means they can legally recommend products that benefit them more than you. Ask them to sign a fiduciary pledge in writing.
“How are you compensated when you recommend a specific product?”
This firm earns commissions on product sales. Ask exactly how much they make on each recommendation and whether a no-commission alternative exists.
“Can you explain the 5 complaints on your record?”
Regulatory complaints don't always indicate wrongdoing, but you deserve a direct explanation. Ask what happened and how they've changed their practices since.
“Can I see your Form ADV Part 2A brochure before our next meeting?”
This is the legal disclosure document that details fees, conflicts, and disciplinary history. Every SEC-registered advisor must provide it. Read it before signing anything.
Compensation Model
Compensation type disclosed on SEC Form ADV Item 5C. Filed 46155. Specific fee percentages are available in this firm's Form ADV Part 2A brochure at adviserinfo.sec.gov.
Conflict of Interest Analysis
Broker-Dealer Affiliated: Yes
This firm is affiliated with a broker-dealer, which means they may earn commissions on product sales — creating a potential conflict between their revenue and your best interest.
Insurance Licensed: No
Not insurance licensed. Cannot sell you annuity or insurance products directly.
Custody per Form ADV Item 9: No
Form ADV Item 9 does not report custody. Client assets are held at an independent qualified custodian and the adviser doesn't have withdrawal or fee-deduction authority beyond what triggers the SEC's custody rule.
Proprietary Products: No
Uses only third-party investment products. No proprietary product conflicts.
Regulatory & Disciplinary History
2 regulatory action(s), 5 customer complaint(s)/arbitration(s), 1 termination(s) from a firm disclosed on Form ADV Item 11.
ResolvedTotal complaints on record: 5
Complaint ratio: 0.78 per 100 clients
Industry average is approximately 0.15 complaints per 100 clients. A ratio above 0.30 is considered elevated.
Firm Details
| Legal Name | VOYA FINANCIAL ADVISORS, INC. |
| CRD Number | #2882 |
| SEC Registered | Yes |
| Registration Date | 1994-07-11 |
| States Registered | CT |
| Assets Under Management | $3.9B |
| Number of Clients | 638 |
| Employees | 638 |
| Compensation Type | commission |
| Last ADV Filing | 46155 |
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Frequently Asked Questions
Is VOYA FINANCIAL ADVISORS, INC. a fiduciary?
No. VOYA FINANCIAL ADVISORS, INC. is not registered as an RIA and is not legally bound by the fiduciary standard.
How does VOYA FINANCIAL ADVISORS, INC. charge clients?
VOYA FINANCIAL ADVISORS, INC. uses a commission compensation model. They also earn commissions on product sales, which may create conflicts of interest. Full fee details are in their Form ADV Part 2A brochure at adviserinfo.sec.gov.
Does VOYA FINANCIAL ADVISORS, INC. have any complaints?
Yes. VOYA FINANCIAL ADVISORS, INC. has 5 complaint(s) on record. Their complaint ratio is 0.78 per 100 clients (industry average: ~0.15).
How does VOYA FINANCIAL ADVISORS, INC. compare to other advisors in WINDSOR?
VOYA FINANCIAL ADVISORS, INC. has a Trust Score of 46/100. There are 3 registered advisory firms in WINDSOR. Use our city page to compare firms side by side.
Where does this data come from?
All information is sourced from SEC Form ADV public filings (mandatory regulatory disclosures) and FINRA BrokerCheck records. Last updated: 2026-06-24. We do not accept payment from financial advisors.
Data source: SEC Form ADV (Parts 1 and 2A) filed with the Investment Adviser Registration Depository (IARD). Filing date: 46155. Last data refresh: 2026-06-24. AdvisorRanked does not verify the accuracy of SEC filings. This is not financial advice.